A combination of a pdf. invoice and a standing order is possible. If you pay the invoices for municipal services by a standing order, we can send you the pdf. invoice on your e-mail address and not a paper invoice. You must register on our website. In the web-bank you enter in the field of ''ID-reference'' the number of your last invoice. Where can you find this number?
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the number on the invoice for services of Mobitel
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the number on the jointed invoice
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the number on the invoice for services of Telekom/SiOL
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on Monitor (for clients of Mobitel services and with access with e-certificate or with personal password),
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on portal Moj Telekom (for clients of fixed telephony and SIOL services),
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personally in Telekom shops and its agents, which you can find here,
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with the form Application for e-invoice for services and Application for the joined/separate invoice, when you would like to receive on your e-mail-address the joined invoice for all Telekom services (Mobitel services, SIOL services, fixed services)
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companies shall first arrange in their bank the right to work with e-invoices and then you can receive the e-invoice.
Yes, when e-invoice is activated, we don’t send you paper invoice anymore. If you would like to receive the paper invoice, you shall order it.
For bigger quantities of waste you can order from the reception office 7m3 bins for residual waste or for bulky waste (or smaller qualities of building material). You can rent the bin for more days. The service is calculated and paid in accordance with valid price lists. You can also bring the waste to the household waste recycling centre on your own.
Yes, you can. When you fill in the form to activate your e-invoice, you enter the bank account number on which you would like to receive your e-invoice. You confirm with your signature that you have redirected your invoices to the person who is owner of the bank account you filled out on the form. You redirected at the same time the responsibility for payment.
In the case of periodical increased residual waste you can buy standardized bags with the logo of Infrastruktura Bled d.o.o. You can put the bag near the waste bin on the collection day.
You may only dispose of waste into the bin for mixed waste that you cannot separate. The quantity of this waste will be reduced and at the same time the number of collections will be reduced; and the cost will be reduced.
You receive the e-invoice in your web-bank and you must pay it and the payment order has already been created; using the standing order method the invoice is paid by your bank from your bank account every 18th in the month for the past month.
You can get the biodegradable bags with your coupon free of charge in the reception office, or you can buy them without a coupon. You can also buy them in all shopping centres.
First you must ask at your bank, and if your bank offers the possibility of receiving e-invoices in your web-bank, then you can subscribe to e-invoicing at your web-bank.
There are some different options available. Users who use computers, we are recommended to submit the water meter reading on our web site, where you can find the form to fill in (www.ibled.si: submit water meter reading), you can also call on 578 05 35 or send an e-mail on: info@ibled.si.
We accept all reclamations regarding the invoice if written on info@ibled.si within eight days after the receipt of the invoice.
Every bin has a chip and every change must be sent to the reception office. You can do it by telephone or you can come personally.
If you have changed your bank or your account-number has been changed you must inform us, if however, you are not able to receive our e-invoices because they have been rejected by the bank, a new subscription to e-invoicing is necessary.
In that case you must inform us on info@ibled.si or call us on 578 05 12.
You should submit your water meter reading every month, when the water consumption changes or when you want to pay every month for the water you have consumed.
No, if we send you an e-invoice, we stop sending you the paper invoice. The e-invoice is ecologically better, as it doesn’t require a paper form and it is environmentally friendly.
We recommend you to put your bin in the collection point near your house, where other people cannot reach it. In the reception office you can order a lock. The service is calculated and paid in accordance with valid price lists.
You can call our reception office or you can come personally. Information about payment you get by telephoning 578 05 10, and about graves and cemeteries on 578 05 33.
E-invoices completely replace the paper invoices, as they are electronically signed with the qualified digital certificate of the issuer. The electronic signature assures the authenticity of the e-invoice.
On the website of Infrastruktura Bled d.o.o. (www.ibled.si) select E-komunala/Subscribe to e-invoice, enter your e-mail address, to which you want to receive the pdf invoice, you enter your data from the last invoice for municipal services (picture e-municipal service).
Write to us at locujem@ibled.si or call our reception office.
You should submit the water meter reading on the last day of the month or on the 1st or 2nd day of the following month.
For users, it means a simple way of use. Instead of an invoice in an envelope, you receive your e-invoice directly into your web-bank. The payment order will be created automatically and the hand entry of data won’t be necessary.
If you find an illegal waste dump in the natural environment, you must inform the municipal inspectorate.
You can order the waste bin (buy or rent) in the reception office. First we put a chip and an identification label on it. We have bins in stock for: residual waste, mixed packaging, biodegradable kitchen waste, paper and paper packaging, glass packaging …
All information about the drinking water supply, waste management, maintenance of outdoor areas, road maintenance and winter services and cemetery services, is published by our company in its E-Newsletter. You can subscribe to the E-Newsletter on our website (www.ibled.si – Municipal service – Subscription to the E-Newsletter) and you will regularly get all the news we provide on our website. Most published alerts are: limited use of drinking water, closed use of water on the bigger area because of work or a defect in the water network, information about waste and bulky waste collection, news about waste management, different actions (for example bargain purchases of bins for mixed packaging and paper …).
If you want to change the address of the invoice recipient (the actual recipient has died, you have bought or are renting the real estate, you have changed your house …), you must send us the application form for the change with your signature, an obligatory official document (it depends on the change: an extract from the land register, decree of distribution, purchase contract, tenancy agreement).